Contact Us
Whether you've spotted something that needs updating, have a question about how we review and rank crypto casinos for US players, or simply want to understand how this site works, this page explains how to reach us and what to expect when you do.
How to Reach the Best Crypto Casinos Team
We're an independent comparison and review site, not a casino operator — so we can't help with account issues, withdrawal queries, or bonus disputes on any of the platforms we cover. For those, you'll need to contact the casino directly through their own support channels.
For everything related to this site, the best way to get in touch is by emailing us at [email protected]. We aim to respond within two to three business days. Please give us enough detail so we can actually help — a vague message is harder to act on than a specific one.
What We Can Help With
- Editorial corrections — If you believe a rating, bonus detail, or fact on any of our pages is out of date or inaccurate, tell us which page and what's wrong. We take accuracy seriously and will verify and update where needed.
- Questions about our methodology — Curious about how we score sites, which factors carry the most weight, or why a particular crypto casino ranked where it did? We're happy to explain our process. You can also read a summary on our About Us page.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please visit our Responsible Gambling page, or call the National Problem Gambling Helpline at 1-800-GAMBLER (1-800-426-2537), available 24/7. We can point you toward resources, but trained counselors can do far more.
- Partnership and commercial enquiries — We work with a small number of affiliate partners. If you represent a crypto casino and want to discuss inclusion on this site, you're welcome to reach out. Note that commercial relationships do not buy editorial position — our rankings reflect our independent assessment, not who pays us.
- General feedback — If something about the site is confusing, broken, or could be better, we want to know. Reader feedback genuinely shapes how we develop content.
What We Cannot Help With
To save everyone time, here's what falls outside our scope:
- Account login or password issues at any casino — contact that site's support team directly
- Disputes over withdrawals, bonuses, or game outcomes — we have no authority over casino operators
- Legal or tax advice — for questions about your obligations as a US player gambling with crypto, consult a qualified attorney or tax professional. We include general information on these topics on our review pages, but it is never definitive guidance
- VPN, workaround, or state-restriction bypass assistance — we do not advise on evading platform restrictions or geoblocks
A Note on Our Independence
Best Crypto Casinos earns revenue through affiliate partnerships. When you follow a link to a casino and create an account, we may receive a commission. That relationship is disclosed on every page that carries commercial recommendations, and it does not determine where any site ranks. Our editorial ratings are based on researched factors — supported coins, payout speed, licensing status, game range, bonus terms, and more — not on who pays us. You can read more about how we work on our About Us page, and our full Terms and Conditions set out the basis on which this site operates.
Age and Eligibility Reminder
All content on this site is intended for adults aged 18 or over, or 21 and over where that is the applicable state minimum. Crypto casinos listed here are offshore platforms operating in a legal grey area for US players — they are not licensed by any US regulator. Players are responsible for checking whether participation is permitted under their own state's laws before signing up or depositing.
If you're unsure about your state's rules or have concerns about problem gambling, please reach out to a professional rather than to us. The National Problem Gambling Helpline is free, confidential, and available around the clock: 1-800-GAMBLER.